A bad plumber can turn a $10 job into a $1000 job, and a good plumber can do the job of $1000 in $10. It’s all about their expertise and their work ethic. Some people try to get as much money out of you as they possibly can and want you to keep calling again and again. They don’t solve the entire problem, so you will need them again, and they will charge you again.
A good ethical professional might have a higher service fee, but they know their job well, and they don’t try to rip you off. If you have to hire a plumber, try to look for the qualities shared in this article to differentiate the right people from scammers.
They Guide You
You will see that a good professional plumber will always thoroughly guide you about the problem and its solutions. They are not doing this to brainwash you. They do it to educate you so you know where your money is being spent at. Some people are just not ready to answer any of your questions. You just want to call them home before they can quote you. Once they are inside your home, you must pay them whatever they request. Good plumbers listen to you and explain everything to you. They even gave you tips about avoiding this problem in the future and saving on plumbing costs.
They Recommend Simple Solutions
A bad plumber would want the issues to keep happening again and again to make money from you. For example, they might clear the grease build-up in the pipes, but they won’t do a permanent job. Furthermore, they won’t even tell you what caused the problem.
They will come every time they pour some chemicals into the pipes or sink, making it look like they have done something very technical. Such short-term solutions also damage the pipes from the insides, for which you have to pay later. They weaken the pipes, which could lead to leakage from several points. Replacing the entire pipeline inside the floor or the wall is very expensive.
A good plumber, on the other hand, will do a thorough job, explain the root of the problem, and suggest simple solutions like grease trap system installation that protect your plumbing system in the long term.
Customer Service is Their Priority
You might notice that some plumbers lack professional ethics. They are more concerned about the job and the money than customer service. They don’t seem to care about your experience or how the expenses might affect you. Professionals never ignore customer service. Even if they lack skills, they will still provide great customer service to ensure your satisfaction.
The myth that skilled people deserve to have an attitude is wrong. Skilled and experienced people should understand better that they are offering a service to someone who pays their bills. They might have many more customers, but it doesn’t mean they should treat people based on their pay.