Before choosing a random cleaning company for your Maid Easy Brisbane needs, there are a few factors you should focus on as they can significantly help improve your overall experience with your choice in a home cleaning service provider.
We understand that the process of making a decision can be overwhelming, from ranking websites, to reading online reviews, getting quotes, and speaking with each vendor to get a sense of what their customer service is like and what they have to offer.
To help you better manage the overwhelming process, we’ve compiled some of the top secrets that can help you make the best decisions.
1. Talk to family and friends
One of the most important factors that will contribute to your search for the perfect home cleaning service provider is contributions from family and friends. Talking to family and friends will expose you to some first-hand reviews of what you need to know about the suggested cleaning service provider, their customer service, and type of cleaning services offered, pricing structure, and more. You are more likely to get a reliable cleaning service provider if you work with suggestions from people you know and those who have tried their services.
2. Don’t take online reviews too seriously
One of the biggest mistakes most online search engine users make is taking online reviews too seriously. Some companies hire people to leave positive reviews of their services without trying it out, and this will significantly skew your decision-making process, putting pressure on you to favor them over other companies with lesser reviews but excellent home services companies near me. Also, remember that for some customers, leaving positive reviews is not as satisfying as leaving negative reviews, especially when they need to vent their anger over some sort of dispute with the cleaning company.
Always make sure to speak with the company to better understand their mode of operation and become familiar with their customer service.
3. Look for bonds, insurance and workers’ compensation
When hiring a cleaning service company, be sure to confirm whether or not they have what it takes to cover any damage done to your home, or take care of the needs of any of your crew members who have been involved in an accident while on the job his property. Confirming this may mean asking for evidence of bond, insurance policies and coverage, as well as workers’ compensation, it will save you from many financial responsibilities.
Working with a cleaning company that is not fully insured or insured poses financial risks to you, especially in the event of theft, breakage, or damage to your properties.
Your cleaning company should be willing to offer information about your insurance coverage and also provide you with copies of your insurance policies upon request. While this is a guarantee for your safety and finances, keep in mind that this may contribute to the overall charges made by the company.
4. Do the cleaning service providers have experience, accreditations and affiliations?
Asking important questions will guide you in choosing the best cleaning company for your home needs. Ask how many years they have been in business, if the cleaning company has any affiliations with trusted brands, and if they have any accreditations to back up their claim of premium services.
A reputable business has been given the authority by the state or county to run your business and this means that it has met some kind of quality standards that demonstrate its credibility. Also, the greater the number of years it has been in active duty and existence, the more refined its services are expected to be.
5. What type of cleaning service do you offer?
As a matter of importance, be sure to confirm the types of cleaning services the company provides. In most cases it is recommended that you choose a cleaning company like Maid Easy in Brisbane who offer a wide range of cleaning services as this will ultimately save you the stress of having to look for another company when you need a cleaning service they do not offer. Also, ask whether or not they offer flexibility that allows you to customize the type of cleaning service you want.
6. Do you work with employees or subcontracted workers?
One of the most important questions to ask yourself is whether or not the cleaning company works with cleaning contractors or employees. It is recommended that you choose companies with employees, as contract workers do not enjoy the same benefits as full-time employees, thus putting you at risk of theft and other mishaps. A cleaning company that works with employees has complete information about each of its employees, which makes it easy to track them and ensures their safety.
7. Who provides the cleaning supplies?
Cleaning supplies are important to the cleaning task and you should ask who will be in charge of this. Most cleaning companies offer supplies as part of their packages and this makes more sense since these supplies have been tried and tested over the years, rather than the ill-advised cleaning products you may unintentionally provide.