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How Microsoft Dynamics 365 Business Central Boost Your Business?

Dynamics 365 Business Central: A complete ERP solution to accelerate your business success

Developed for small and medium sized organizations, Microsoft Dynamics 365 Business Central is an ERP that connects core business processes and helps to achieve organization’s business goals. If you are planning to replace your outdated legacy with a modern ERP solution that is scalable, flexible and adaptable, Dynamics 365 Business Central is the perfect solution. Business Central provides end-to-end solutions to manage your finance, sales, customer service and operations.

Consult with leading Microsoft Partners experienced in Dynamics 365 Business Central implementation

Always team up with a Microsoft dynamics 365 gold partner who can lead you towards right Dynamics 365 Business Central solution. There are a range of licensing options you can choose. Your Microsoft Partner can help you identify available subscription plans for Business Central and choose the right one that best fit your business. Dynamics 365 consultants can provide you a clear understanding of the ERP solution and guide you to the implementation stage. The available licensing types are Dynamics 365 Business Central Essentials, Dynamics 365 Business Central Premium and Dynamics 365 Business Central Team Members (additional user licensing type).

If your business is in the Middle East or Asian countries (Pakistan or India), rely on Microsoft Dynamics 365 Implementation Partners in UAE, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain, Kenya, Pakistan, and India.

Here in this blog, we explore key functionalities that Dynamics 365 ERP solution offers

Explore the Relationship management features

Relationship management features in D365 Business Central helps you efficiently manage relationships with your customers. Users associated with sales roles can benefit from the relationship management feature to support their sales efforts.

They will have access to comprehensive and precise information about customers, so your sales team can better focus on their interactions. Moreover, with access to useful information, sales and marketing teams can refine their practices to make better decisions at the right time and accelerate growth.

Business Central offers an accurate view of contact information, so that both teams can target preferred customers in an efficient and effective manner and improve customer satisfaction.

With Relationship Management Functionality in Business Central, you can:

  • Define external customers that you have business relationships with such as vendors, customers, consultants and so.
  • Manage all the types of interactions between you and your contacts through email, meetings, letters and telephone.
  • Create customer segments that contain selected customers as per specific criteria, such as the industry that the contacts belong to.
  • Allows you to process incoming leads and create effective marketing strategies to attract and retain customers.

Manage backend operations and customer engagement by integrating D365 Business Central with Dynamics 365 Sales

The integration of Dynamics 365 Sales helps you to manage lead-to-cash processes by using Business Central processes like inventory management, processing orders and doing finances. Integration allows users to access sales data from Business Central. You can work on data that are common to both applications such as sales information, customers, and contacts, and keep the latest data in both applications.

For Instance, a salesperson can access the price list from Business Central when they generate a sales order. When they add a product to sales order in Dynamics 365 Sales, they can view the availability of the product from Business Central.

With the integration of Dynamics 365 Sales and Business Central, you can do other things

  • Manage sales order: Sales orders that are submitted by salespeople in Dynamics 365 Sales will be transferred to Central
  • Manage sales quotes: Sales quotes available in 365 sales will be transferred to Business Central.

As the processes are synchronized between the applications, it will be easier for salespeople to speed up the processes and improve customer engagement, satisfaction, and finally the sales growth. Your Microsoft Partner will guide in the integration process.

Supply Chain Management functionality

D365 Business Central streamline your supply chain processes. It provides supply chain functionality that simplifies processes across the entire supply chain. It allows you to efficiently handle sales or purchase orders, blanker sales and purchase orders, and order management in Business Central. The efficient supply chain process ensures goods are delivered at the right time with great customer satisfaction.

You can streamline your warehousing processes using Business Central. Receive and ship goods from the warehouse, organize internal warehouse processes, pick items for shipment, assembly or manufacturing, create bins to manage items, and so.

Other functionalities that are available with Business Central are purchasing, project management, human resources, manufacturing, and more. Features vary from plan to plan. Hence it is important for you to consult with Dynamics 365 partner, before you decide on the plan. They guide you to choose the right plan based on your needs. With this, you can spend your investment wisely.

To sum up, Dynamics 365 is a powerful business management solution that you can trust to automate and streamline business processes. Depend on trusted Microsoft Dynamics 365 implementation partners in UAE, Saudi Arabia, Oman, Qatar, Bahrain, Kenya, Pakistan, and India. They assist you with design, execution, customization, support and training.

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