Luxury Jeweler is one of the first online-based Fine Jewelry brands from Indonesia that centrals its operations in Central Java, Indonesia. All jewellery in the collection is made by combining traditional and modern techniques and technology while using the finest quality gold, and precious and semi-precious stones from all over the world.
Since 2017, Luxury Jewelry reviews has been focusing on creating bespoke fine jewelries that tailored to smallest details for its wearer from across Indonesia. The team has also created a line of ready to wear fine jewelry that put emphasize on creativity and refinement that’s not only beautiful, but will remain significant for generations to come. In an industry that is constantly evolving, the team is eager to continue to learn, adapt, grow, and experiment to keep the collection fresh and interesting online fashion Blog.
Authenticity. Integrity. Trust
That’s what we at Luxury Jeweler seek to gain and preserve. All items will come with an invoice and Luxury Authenticity Card that will state the specification of the jewelry bought. GIA / AIGS certificates can only be requested for 0.3 ct or bigger whole diamonds. Smaller piece of diamonds may only come with Luxury Authenticity Card only.
Affordable
Creating a personalized and unique jewelry does not need to be expensive. Get your custom jewelry for less than what a “mall store” would charge you for a similar item.
No Unexpected Costs Or Extras
We will be within 10% of the estimate we give you, although, almost all of our projects so far have come in right near the initial quote.
The Most Convenient Way To Custom Made Your Dream Jewelry
Create a beautiful, one of a kind piece of jewelry by partnering with our fine jewelry experts to bring your vision to life.
You can tailor design around your choice of colored golds and diamonds down to the smallest details and create your one
of a kind piece of jewelry perfectly personalized to your tastes. Tailored to its wearer, each creation makes a singular statement.
Please note that manufacturing time may vary from 5 days to 3 weeks due to different level of complexity that each design may possess.
Purchasing Information
Made to Order:
All Custom Jewelries may take 5 – 15 business days from the customer’s design approval, to manufacture. Time may vary due to the different levels of complexity of each design.
Gold Jewelry:
All items in “Gold Jewelry” section wil items will be shipped right away once the payment has been made. Please allow 1-2 days for processing and handling time.
Read More: luxury bracelet brands
Payment Information
- All payment transactions use Indonesian Rupiah (IDR) or US Dollar (USD).
• We provide the following payment method:
¬ Bank Transfer (Indonesia only – IDR)
¬ Credit Card (Visa / MasterCard) (IDR / USD)
¬ Paypal (USD)
• All payments have to be completed 24 hours after the orders have been placed. The system will automatically close the orders placed if no payment has been made within the timeframe. Closed orders will not be processed and we cannot guarantee the availability of the items afterwards.
• For customer who chooses to pay via Bank Transfer, please confirm your payment via the CONFIRM PAYMENT on our website.
• Payment via Credit Card & Paypal will be automatically confirmed by the system.
• For Custom Orders, down payment (50% of the estimation price) must be paid after customer’s design approval to secure your order.
After your order has ready to be shipped, the remaining amount will be confirmed and the remaining of the final price must be paid immediately.
Modify / Cancelling Order
Please review your orders carefully before confirming your purchases, as we are unable to modify or cancel your purchases after it has been processed
Return & Exchange Policy
RETURNS AND EXCHANGES ARE ONLY ELIGIBLE FOR:
¬ INCORRECT ITEMS
¬ DEFECTIVE ITEMS
¬ SIZE EXCHANGES
For incorrect items and defective items, shipping fees is reimbursable. However, if the consumer wants to do size exchanges, the consumer is responsible for the shipping fees.
All returns and exchanges must be COMMUNICATED to us via email / other media available within 3 working days (Indonesia) / 5 working days (International) after receiving the products, and the items must be mailed within 3 working days after the customer has received the return or exchanges confirmation from us
The items must be in pristine and unused state with the original paperwork and protective materials attached. Include a copy of your shipping confirmation email or order confirmation email in the package.
In the case of exchanges for defective items, in which the particular model are out of stock, consumers can choose to have the purchase amount to be converted to an IN-STORE CREDIT (shipment fees are excluded). The consumer can also choose to get the product to be fixed / replaced by a new one in 3-7 business days after we accepted the returned item.
Discount and Promotions are not applicable for any returns and exchanges.
Shipping Information
Shipping fees will automatically be calculated at checkout.
We offer free shipments to all cities and regions in Indonesia for any orders above IDR 3.000.000. (Terms and Conditions applied)
Deliveries in Indonesia may take up to 3-5 working days for Regular Delivery, and 1-3 working days for Express.
Any international orders with US$500 purchase and above are eligible for free shipments.
All deliveries are made during Monday to Friday, excluding public holidays.
If your country is not listed, please contact us to see if we can accommodate you.
Shipping Rules And Restrictions
We only ship our items with proven third-party courier companies, hence the chances of losing or damaging the package is very slim. However, there are some circumstances which we cannot control and take responsibility of, such as:
• Risk of loss of the merchandise after delivery has been confirmed to your shipping address.
• Delays in the delivery time due to incomplete or incorrect address, unavailability of receiver to receive the goods, customs, force majeure, negligence from the shipping company.
• Customs and duties charges that may occur after shipment. Please directly contact respective country offices for the issue.
Tracking Your Order
- Once your order has been shipped, you will receive an e-mail with your tracking information.
• Your tracking information can also be found by logging into your account and viewing your orders.
Please note : We do NOT ship to PO BOX.
